What can a consumer do to ensure they are Hiring/ choosing the right locksmith?
Locksmith SCAM ALERTS!!!
If you are planning a locksmith service, do your research
It’s not always possible in an emergency situation to do your research, but if you have the time to research a prospective locksmith find out about them.
Ask questions before you agree to a service:
- Find out how the locksmith plans to get your door open
- Get a firm price quote and ask about any additional costs
- Find out if the locksmith is insured. If your property is damaged during a repair, or if faulty work leads to loss or damage, it’s important for the locksmith to have insurance to cover your losses.
- When the locksmith arrives, ask for identification, including a business card and, where applicable, a locksmith license. Nine states require locksmiths to be licensed: Alabama, California, Illinois, Louisiana, New Jersey, North Carolina, Oklahoma, Tennessee and Texas. In addition to a business card, check to see if the invoice includes the company’s name, and whether the locksmith’s vehicle has a name that matches the business card, invoice, and/or bill.
- Expect the locksmith to ask you for identification, as well. A legitimate locksmith should confirm your identity and make sure you’re the property owner before doing any work.
- Call family or friends for recommendations.
- In the case of a lock-out, be cautious if you’re told up front that the lock has to be drilled and replaced. An experienced legitimate locksmith has invested in the tools and education to provide quality service, and can unlock almost any door.
Follow the full guidelines given by the Federal Trade Commission for choosing the right locksmith : The Keys to Hiring a Reputable Locksmith
Be Prepared for an Unexpected Situation
Find the name and number of a locksmith that you trust and program them into your cell phone. You never know when you’ll need it.
